Privacy Policy
Introduction
At Oud Master, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how your data is collected, used, stored, and protected when you visit our website or contact us through our services.
By using our website, you agree to the practices described in this policy.
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Information We Collect
We may collect certain personal and technical information, including:
- Name and surname
- Email address
- Phone number
- Shipping and billing address
- Order and payment information
- Messages sent through contact forms
- Browser type, device information, and IP address
This information is collected only when voluntarily provided by the user or automatically through website analytics tools.
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How We Use Your Information
The collected information may be used for the following purposes:
- Processing and delivering orders
- Providing customer support
- Responding to inquiries and requests
- Improving website performance and user experience
- Sending order updates and important notifications
- Preventing fraudulent or unauthorized activity
Oud Master does not sell, rent, or trade personal information to third parties.
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Payment Security
All payment transactions are processed through secure and encrypted payment systems. Oud Master does not directly store sensitive payment details such as full credit card information.
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Cookies & Analytics
Our website may use cookies and analytics technologies to improve functionality and understand visitor behavior.
These tools may collect anonymous data such as:
- Pages visited
- Time spent on the website
- Browser and device type
- Geographic region
Users may disable cookies through their browser settings at any time.
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Third-Party Services
We may use trusted third-party services including:
- Payment providers
- Shipping companies
- Analytics services
- Communication platforms
These services only receive the information necessary to perform their functions securely and professionally.
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Data Protection
We implement appropriate technical and organizational measures to protect personal information against:
- Unauthorized access
- Data loss
- Misuse
- Disclosure or alteration
However, no internet-based system can be guaranteed to be completely secure.
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Your Rights
Depending on applicable laws and regulations, users may have the right to:
- Request access to their personal data
- Correct inaccurate information
- Request deletion of personal data
- Withdraw consent for data processing
Requests regarding personal data may be submitted through our contact channels.
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Policy Updates
Oud Master reserves the right to update this Privacy Policy when necessary. Updated versions become effective immediately upon publication on this website.
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Contact
For any questions regarding this Privacy Policy, please contact us through the official communication channels available on our website.